Lowikol operates this website at Lowikol.com and provides professional development programs focused on internal communication for technically skilled professionals. Our registered address is 11 Stratford Rd, London W8 6RF. You can contact us regarding data protection matters at [email protected] or by post to the address above.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018), Lowikol is the data controller of any personal data you provide to us through this website or by contacting us directly.
We collect personal data only when you voluntarily provide it to us. The types of information we may collect include:
We do not collect sensitive personal data as defined under Article 9 UK GDPR. We do not collect payment card information through this website.
We process your personal data on the following lawful bases as set out in Article 6 of the UK GDPR:
Personal data provided through enquiries is used solely to respond to your message and to determine whether our program may be of use to your situation. We do not use your data for automated decision-making or profiling. We do not add you to marketing lists without your explicit agreement. We do not sell or rent personal data to third parties under any circumstances.
Where you proceed to participate in the program, we retain relevant contact and correspondence data to manage the working relationship effectively.
We may share limited personal data with third parties only in the following circumstances:
Any third-party processors we engage are required to handle personal data in accordance with UK GDPR and our instructions. We do not transfer personal data outside the United Kingdom or European Economic Area unless adequate safeguards are in place.
We retain personal data only for as long as is reasonably necessary for the purpose for which it was collected. Enquiry data from contact form submissions is reviewed periodically and deleted where the enquiry has concluded and there is no ongoing relationship. Data relating to program participants is retained for a period of up to three years after the end of engagement, after which it is securely deleted unless a longer retention period is required by law.
Cookie and analytics data is subject to the retention periods described in our Cookie Policy.
You have the following rights in relation to your personal data under the UK GDPR and DPA 2018:
To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month as required by law.
This website uses cookies. Some are strictly necessary for the website to function. Others are used for analytics purposes and are only placed if you consent via the cookie banner. Full details of the cookies we use, their purposes, and how to manage your preferences are set out in our separate Cookie Policy.
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include access controls, encrypted communications where applicable, and regular review of our data handling practices. No data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
If you are dissatisfied with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), which is the UK's supervisory authority for data protection matters. The ICO can be contacted at ico.org.uk or by telephone on 0303 123 1113. We would, however, appreciate the opportunity to address your concern directly before you contact the ICO, and encourage you to contact us first at [email protected].